Chinese customers more satisfied with express delivery services: survey
Couriers deliver daily necessities for residents in Quanzhou, southeast China's Fujian Province, March 26, 2022. (Photo by Zhou Yi/Xinhua)
Beijing, 23 May (2022) - Customers were more satisfied with China's express delivery services in the first quarter of this year, an official survey showed.
During the period, the customer satisfaction index for express delivery came in at 80 points, up 1.2 points from a year earlier, according to an online survey conducted by the State Post Bureau.
In terms of region-wise figures, Shaanxi, Ningxia, Beijing, Liaoning, Sichuan and Shandong stood above 80 points, which indicates good service.
Some 69.4 percent of express deliveries were completed within 72 hours, a national standard for cross-region services. Hit by COVID-19 resurgences in the period, the figure shrank 2.83 percentage points year on year, the bureau's data showed.
The survey covered nine major express delivery services providers and 31 provincial-level regions nationwide.
More News
Interview
Covid-19 management: A herculean task for Nepal
Read More
"We are in dire need of a comprehensive legislation to deal with pandemics"
Read More
'National unity' led Qatar's resilience against the blockade imposed by neighbors - Yousuf Bin Mohamed, Qatar's Ambassador to Nepal [Interview]
Read More
Comment